This Refund Policy was last updated on January 1, 2025.
1. Eligibility for Refunds
Refunds are available under the following conditions: If you have not accessed or participated in the course, or if there were technical difficulties preventing access. Additionally, if the course content does not match the description, a refund request can be made within 7 days of purchase, provided no more than 20% of the course has been completed.
2. Non-Refundable Situations
Refunds will not be provided if you have completed more than 20% of the course or if the course was purchased during a promotional sale. Personal reasons unrelated to technical issues or content accuracy also do not qualify for a refund.
3. Refund Request Process
To request a refund, submit an email to support@skills-academy.net with your order details and reason for the request. Refunds will be processed within 7-10 business days upon approval and credited back to the original payment method used.
4. Modifications to the Refund Policy
- Skills Academy reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website.
- Customers are encouraged to review the refund policy periodically to stay informed about any updates.
5. Contact Information
If you have any questions about this refund policy, please contact us at info@skills-academy.net.
